Access Statement for The Fernside

Introduction

We have eleven en-suite rooms for our guests and offer bed and breakfast. The following statement is a summary of our provision. If you have any specific questions, please feel free to contact us and we will endeavour to help.

Pre-Arrival

• The nearest bus stop is 75 yards away, although the major bus routes operate from Sandown High Street which is 1/3 of a mile distant.
• Sandown Railway Station is 250 yards away and the walk involves travelling up a slight hill.
• Local taxis are available, phone numbers are available from reception, or we can book them for you.
• We have a website.
• You can contact us by phone, mail or e-mail (numbers and addresses below.)

Arrival & Car Parking Facilities

• We have a car park, with marked bays for five cars.
• The surface is level flat tarmac and the front door is very close.
• We can assist guests with luggage.
• The town and seafront are approx 1/3 of a mile away and walking from town involves an uphill walk.

Main Entrance & Reception

• We have two small steps up to the front door, each one being paving slab deep. The threshold is level with the top step.
• The front door is usually locked and we have a push button bell.
• The door is 81cm wide.
• Our reception area is 3mtrs wide with seating.



Public Areas - General (Internal)

• Our corridors to the ground floor bedrooms and breakfast room are 72cm wide at the narrowest point.
• There is a small step to two of our downstairs bedrooms (7cm high).
• All corridors are well lit.
• The floors are all carpeted throughout the building, with non-slip flooring in most bathrooms.
• There are 14 steps to the interim landing, and a further maximum of four steps to all upstairs bedrooms.
• The corridor upstairs to two of our rooms is 85cm at its narrowest point.
• The main staircase is 91cm wide.

Public Areas - WC

• All bedrooms are en-suite; we have no public WC available.

Restaurant / Dining Room, Bar & Lounges, Take Away & Cafe

• Breakfast is served in the breakfast room on the ground floor, being on level ground to reception and lounge area.
• The bar and lounge area are on the ground floor, with a variety of seating.
• The door to the bar/lounge area is 81cm wide.
• The bar is open daily in the evening and provides a range of beers, wines and spirits as well as soft drinks. A small selection of bar snacks is available.
• We play background music in the bar and breakfast room.
• Wireless internet access is available.

Laundry

• Not available

Shop

• Not available


Treatment room/s

• Not available

Leisure Facilities

• Not available

Outdoor Facilities

• Not available

Conference & Meeting Rooms, Banqueting, Clubs, Entertainment

• Not available

Bedrooms

• We have 11 bedrooms, all en-suite.
• Three bedrooms are on the ground floor, one is a single room accessed directly from the reception area. The other two are a double room and a family room (consisting of a small suite, including a double room, a bunk room and a separate wc/shower room all accessed from a small private corridor within the suite). These two rooms are accessed via a corridor with a small step (70mm).
• We have a further eight rooms upstairs, as follows. Five double rooms, two twin bedded rooms, and one family room. (The family room consists of a double bed and a bunk bed through an arch).
• All bedrooms are fully carpeted and include a remote control television with freeview, a tea/coffee tray, and a full information folder.
• We provide, free of charge a selection of tea/coffee/milk, a biscuit pack per person, bottled water, and a soap/shampoo/shower gel in each room. A kettle is provided.
• Each room has a fire alarm sensor, and these are linked to the main control panel in reception. Fire evacuation details are displayed on the back of each bedroom door. The alarm can be clearly heard in all parts of the building. Any person, who has a disability, should advise reception upon arrival and special arrangements can be made in the event of an emergency.
• All bedrooms are adequately lit with a central ceiling light, and appropriate bedside lamps.
• All beds (apart from bunks) are divans, and all double beds can be accessed from both sides.

Bathroom, Shower-room & WC [Ensuite or Shared]

• All bedrooms are en-suite, and all but one double room have a shower, wc and a wash basin. (The wash basin is in the bedroom in some rooms). The one remaining double has a bath with a shower over, as well as a wc and washbasin.
• All showers are electric with the exception of the one in the downstairs family room, which is a valve shower fed from the main boiler.
• There are no public or shared bathrooms.
• All bathrooms with the exception of two double rooms on the first floor have non slip flooring.
• All bathrooms have a standard opening door (minimum width 60cm) with the exception of the single room on the ground floor which has a sliding door (width 60cm).

Self-Catering Kitchen

• Not available

Caravans, Holiday Homes & Twin Units

• Not applicable

Touring Facilities (Holiday Parks)

• Not applicable

Boats - Narrow Boat, Cruiser & Hotel Boat

• Not applicable

Attractions (Displays, exhibits, rides etc.)

• Not applicable

Grounds and Gardens

• There is a small courtyard at the rear of the building which has a garden suite consisting of a table and four chairs. This is available for guest’s use if required, although this area is not suitable for children to play in due to a selection of pot plants etc.
• The courtyard is accessed via the breakfast room and then one step up, followed by two steps down.

Additional Information

• The Fernside is family run, and every effort is made to provide a comfortable, relaxed environment.
• The owners are usually on site to answer any questions you may have, if for some reason we have to go out, we are normally available by ringing the main telephone number.

Contact Information

• Address: 30 Station Avenue, Sandown, Isle of Wight. PO36 9BW
• Telephone: 01983-402356
• Fax: Not available
• Minicom: Not available
• Email: enquiries@thefernside.co.uk
• Website: www.thefernside.co.uk
• Hours of operation: 24 hours
• Emergency number: 01983-402356
• Local carers: Available from reception
• Local equipment hire companies: Available from reception
• Local public transport numbers: Available from reception
• Local accessible taxi numbers: Available from reception


We welcome your feedback to help us continuously improve if you have any comments please phone 01983 402356 or email enquiries@thefernside.co.uk



Created on: 07/05/2008


© 2007 - 2012 The Fernside Guest House
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